1. Data controller
The controller of personal data collected through bangkoklend.com is Bangkoklend Co., Ltd., registered office at 999/1 Rama IV Road, Khlong Toei, Bangkok 10110, Thailand, Company Registration No. 0105561084217. For any privacy-related request you may contact us at privacy@bangkoklend.com.
2. Categories of data we collect
We collect: (i) identification data you submit voluntarily through forms — full name, email address; (ii) communication content when you reply to our messages; (iii) technical data — IP address, browser, device, language, pages visited, referring URL; (iv) cookie identifiers and similar technologies subject to your consent.
3. Purposes and legal bases
We process personal data to: respond to your request and send programme information (performance of pre-contractual steps and consent, PDPA Sections 24(3) and 24(1)); operate and secure the website (legitimate interest, Section 24(5)); comply with legal obligations (Section 24(6)); and, with your prior consent, conduct analytics and marketing (Section 24(1)).
4. Retention
Form submissions are retained for up to 24 months from the last contact. Technical logs are retained for up to 90 days. Cookie-based identifiers follow the retention period stated in the Cookie Policy.
5. Recipients
Personal data may be disclosed to: authorised internal staff bound by confidentiality; processors providing hosting, email delivery, analytics and CRM services under data-processing agreements; competent authorities where required by Thai law.
6. International transfers
Where service providers are located outside the Kingdom of Thailand, transfers are carried out under PDPA Section 28, relying on adequate protection mechanisms or appropriate safeguards such as standard contractual clauses.
7. Your rights
Subject to PDPA, you have the right to access, rectify, erase, restrict, port your data, object to processing, and withdraw consent. You may also lodge a complaint with the Personal Data Protection Committee of Thailand (PDPC). To exercise these rights, write to privacy@bangkoklend.com.
8. Security
We apply organisational and technical safeguards including TLS encryption in transit, access controls and audit logging. No method of transmission over the internet is fully secure; we therefore cannot guarantee absolute security.
9. Children
The website and the programme are intended for adults. We do not knowingly collect personal data from minors.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version is always published on this page with an updated effective date.